Wirtz, Jochen Services marketing in Asia : a case book / [book] Jochen Wirtz, Christopher Lovelock - New York : New York : Pearson/Prentice Hall, 2005. - xv, 454 p. : ill., maps Includes bibliographical references ISBN: 9812449434 Subjects--Topical Terms: Service industries--Marketing--Asia--Case studies LC Class. No.: HD9987.A2 / W57