Key concepts in human resource management / John Martin [book]

Introduction -- Absence Management -- Assessment/Development Centre -- Balanced Business Scorecard -- Behaviour Management -- Benchmarking -- Benefits -- Bullying and Harassment -- Career Management <U+2013> Competency -- Compliance/Commitment -- Contract of Employment -- Counselling, Coaching and Mentoring -- Data Protection -- Discipline and Grievance -- Discrimination, Diversity and Equality -- Downsizing, Reorganisation, Outsourcing and Redundancy -- Employee Assistance Programme -- Employee Communication and Consultation -- Employee Development -- Employee Empowerment and Engagement -- Employee Relations and Conflict -- Expatriation and International Management -- Flexibility -- Human Resource Management (HRM) and Personnel Management (PM) -- High Performance Working -- Human Capital -- Human Resource Planning -- Incentive Schemes -- Interview -- Job, Job Analysis and Job Design -- Job Evaluation -- Knowledge Management -- Labour Turnover -- Learning Organisation -- Management Development -- Negotiation -- Organisational Culture -- Organisational Development (OD) and Change -- Organisational Structure -- Performance Appraisal -- Performance Management -- Psychometric and Other Tests -- Quality of Working Life and the Psychological Contract -- Resourcing/Retention -- Reward Management -- Statutory Bodies (ACAS; Central Arbitration Committee (CAC); Employment Tribunals; Health and Safety Executive (HSE); Equality and Human Rights Commission (EHRC); Low Pay Commission) -- Strategic HRM -- Succession Planning and Talent Management -- Teamworking -- Total Reward -- Trade Union/Employee Representation -- Wage Structure -- Index