Grolier business library

[Vol.1] Collecting a debt--[v.2] Conducting effective negotiations -- [v.3] Conducting staff appraisals --[v.4]Dealing with your bank--[v.5] Delivering customer service--[v.6] Do your own P.R.--[v.7] E-business -- [v.8] How to communicate at work --[v.9]How to employ and manage staff--[v.10] How to manage a sales team--[v.11] How to understand finance at work--[v.12]Investing in people -- [v.13] Making decisions --[v.14] Managing your first computer--[15] Managing performance reviews--[v.16]Managing budgets and cash flows--[v.17] Managing credit--[v.18] Managing projects--[v.19] Managing through people--[v.20] Managing your time--[v.21] Managing yourself--[v.22]-- Managing your personal finances--[v.23] Mastering business english -- [v.24]Mastering public speaking--[v.25] Organising effective training--[v.26] Organising a conference--[v.27] Preparing a business plan [v.28] Recruiting for results -- [v.29] Using the internet -- [v.30] Writing business letters