Be our guest : perfecting the art of customer service /
Be our guest : perfecting the art of customer service /
by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger.
- New York : Disney Editions, 2011.
- xvi, 208 p. : ill. ; 24 cm.
Includes bibliographical references and index.
9781423145844
Amusement parks--Customer services--Orlando.
Walt Disney World (Fla.)
GV1853.3.F62 / .W3417
Includes bibliographical references and index.
9781423145844
Amusement parks--Customer services--Orlando.
Walt Disney World (Fla.)
GV1853.3.F62 / .W3417