Customer service for hospitality and tourism /

Hudson, Simon.

Customer service for hospitality and tourism / Simon and Louise Hudson. - 2nd ed. - Woodeaton : Goodfellow Publishers Limited, c2017. - 296 p. : ill. ; 25 cm.

9781911396468 (pbk.)


Hospitality industry.
Tourism.
Hospitality industry--Customer services.
Tourism--Customer services.

TX911.3.C8 / H886C