มุมมองปกติ มุมมองแบบ MARC มุมมองแบบ ISBD

Harvard business review on customer relationship management [book] - Boston, Mass. : Harvard Business School Press, c2001. - vii, 192 p. : ill. - Harvard business review paperback series .

ISBN: 1578516994 9781578516995

Subjects--Topical Terms:
Customer relations--Management

LC Class. No.: HF5415.5 / .H339