Marketing management /

Kotler, Philip

Marketing management / [book] Philip Kotler, Kevin Lane Keller - 14th [ed.] - Upper Saddle River, N.J. : Prentice Hall, c2012. - xxii, 657, [127] p. : col. ill.

Includes bibliographical references and index

Understanding marketing management -- Defining marketing for the 21st century -- Developing marketing strategies and plans -- Capturing marketing insights -- Collecting information and forecasting demand -- Conducting marketing research -- Connecting with customers -- Creating long-term loyalty relationships -- Analyzing consumer markets

9780132102926 0132102927


Marketing--Management

HF5415.13 / .K874M 2012