มุมมองปกติ มุมมองแบบ MARC มุมมองแบบ ISBD

Heil, Gary, 1950-

Employee management and customer service in the retail industry / [book] Gary Heil, Chris Thomas - Hoboken, N.J. : Wiley, c2006. - xi, 190 p. : ill.

Includes bibliographical references and index

ISBN: 047172324X (pbk. : alk. paper) 9780471723240

Subjects--Topical Terms:
Retail trade--Personnel management
Retail trade--Employees

LC Class. No.: HF5429.26 / .H45