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Futrell, Charles M.

ABC's of relationship selling through service / [book] Charles M. Futrell - 11the ed. - New York : McGraw-Hill, c2011. - xxxii, 538 p. : ill.

Includes bibliographical references (p. 525-538) and index

ISBN: 9780071289283 0071289283

Subjects--Topical Terms:
Selling

LC Class. No.: HF5438.25 / .F989 2011