มุมมองปกติ มุมมองแบบ MARC มุมมองแบบ ISBD

Dana, Daniel

Conflict resolution : mediation tools for everyday worklife / [book] Daniel Dana - New York : McGraw-Hill, c2001. - xii, 169 p. - A briefcase book .

Includes index

ISBN: 0071364315 (acidfree paper) 9780071364317

Subjects--Topical Terms:
Conflict management
Mediation
Interpersonal conflict

LC Class. No.: HD42 / .D358 2001