Supervision : concepts and skill-building /

Certo, Samuel C.

Supervision : concepts and skill-building / [book] Samuel C. Certo - 6th ed. - Boston : McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc., c2008. - xxx, 573 p. : ill.

Includes bibliographical references and index

Supervision: concepts and skill-building is -- Divided into five main parts: What is a supervisor? -- Modern supervision -- Challenges, functions of the supervisor, skills of the supervisor, and Supervision and human resources. Each part concludes with an exercise that is linked to instructor-accessible videos called the "Manager's hot seat video."

9780071286732 007128673x 9780073405001 (alk. paper) 0073405000 (alk. paper)


Supervision of employees

HF5549.12 / .C47 2008