มุมมองปกติ มุมมองแบบ MARC มุมมองแบบ ISBD

Timm, Paul R.

Customer service : career success through customer Loyalty / [book] Paul R. Timm - 4th ed. - Upper Saddle River, N.J. : Pearson Education Ltd., 2008. - xviii, 281 p. : ill. ; 26 cm.

Includes bibliographical references and index

ISBN: 0132236583 9780132236584

Subjects--Topical Terms:
Customer services
Consumer satisfaction
Customer relations
Success in business

LC Class. No.: HF5415.5 / .T513 2008