The performance management revolution : business results through insight and action /

Dresner, Howar, 1957-

The performance management revolution : business results through insight and action / [book] Howard Dresner - Hoboken, N.J. : Wiley, 2008. - xxii, 231p. cm.

Includes index

The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes

9780470124833 (cloth)


Management information systems
Information technology--Management
Performance--Management

HD30.213 / .D773