The rise of consumer power : adopting the right marketing communication strategies /

Schuster, Camille Passler, 1950-

The rise of consumer power : adopting the right marketing communication strategies / [book] Camille P. Schuster - Singapore : Pearson/Prentice Hall, 2004. - xvii, 132 p. : ill.

013067043X


Communication in marketing
Customer relations

HF5415.123 / .S387